I am very happy with Pegasus, I find them responsive and always trying to help me even with issues that have nothing to do with the accounts or tax. They do the accounts for my limited companies and self assessment. I highly recommend them.
I had decided to do my own accounts. Whenever I had a query I contacted Pegasus Accountants and they were very helpful in teaching and talking through what I had to do. They were happy to support me with my accounts. The staff is very accessible (booking meetings on the day at times), very friendly and approachable. They are also very efficient with their clients' accounts. Would highly recommend :)
Awful accountant who you have to beg to do accountancy in exchange for money. Asked month after month since February to close my business down and do the final accounts. Gave up in august, closed the company myself and have found a new accountant who will actually do my accounts when I ask. I hope.
One of the worst customer service we have ever had. Constant chasing (calls&emails) with no reply what so ever. Our accountant Anna is never available to speak. It's been 3 months since we last heard from her... They don't seem to care for their clients or how they're treated. We asked for a refund and instead of replying back to our email or apologising, we got a text from a random number asking for bank details with no explanation. Is this really the type of service you provide ? You will loose time and money coming here. STAY AWAY
Pegasus has been doing my tax return now for the past 3 years. I am very grateful for the level of detail and dedication that has been put into my business although they have much bigger clients. Having moved from abroad it is a great advantage to have a trustworthy company like Pegasus Accountants helping to manage my finances efficiently with very reasonable fees.